Terms of Service

These terms apply to your use of the TrenchWorks website (trenchworks.co.nz). By browsing this website, you agree to these terms. If you do not agree with them, please do not use this website.

The content on this website — including product descriptions, specifications, pricing, availability, and application guidance — is provided for general information purposes. Product specifications, pricing and availability can change, and specific details for your project should be confirmed directly with our team before you rely on them.

Submitting our contact form, requesting a quote, or providing your details through our chat assistant is an enquiry only. It does not, by itself, create a contract, quotation, or agreement between you and TrenchWorks. A binding agreement is only formed when TrenchWorks and you separately agree to specific terms — for example, through a written quotation, order confirmation, or signed agreement.

Our website includes an automated chat assistant that uses artificial intelligence to help you find relevant equipment and answer general questions. Responses from the chat assistant are provided for general guidance only. They are not a quotation, a confirmed specification, or a binding statement from TrenchWorks, and should be verified with our team before you rely on them.

Except where stated otherwise, the text, images, layout and design of this website belong to TrenchWorks or are used with permission. You may view and print pages of this website for your own personal or internal business reference, but you may not reproduce, distribute, or otherwise use our website content for commercial purposes without our prior written consent.

Product names, brands and trademarks referenced on this website — including AFT Trenchers — belong to their respective owners. TrenchWorks is an authorised New Zealand dealer for AFT Trenchers and does not claim ownership of AFT's trademarks, brand names or intellectual property.

Our website links to, or makes use of, third-party services including WhatsApp, social media platforms, YouTube, and providers who help us process enquiries and power our chat assistant. We do not control these third parties and are not responsible for their content, availability, or practices. Your use of any third-party service is subject to that provider's own terms.

We aim to keep this website available and functioning correctly, but we do not guarantee that it will always be available, uninterrupted, or free of errors. We may suspend, withdraw, or change any part of this website at any time.

To the maximum extent permitted by applicable law, TrenchWorks excludes all liability for any loss or damage arising from your use of, or reliance on, this website or its content. Nothing in these terms excludes, restricts, or modifies any right or remedy that cannot lawfully be excluded, restricted, or modified under applicable New Zealand law.

These terms govern your use of this website only. Separate contractual terms — including any quotation, order confirmation, purchase agreement, or manufacturer's warranty — may apply to any actual purchase or supply of goods or services, and these website terms do not override or replace those separate terms.

We may update these terms from time to time. The "Last updated" date at the top of this page shows when they were last revised. Continued use of this website after changes are posted means you accept the updated terms.

These terms are governed by the laws of New Zealand, and any dispute relating to them is subject to the non-exclusive jurisdiction of the courts of New Zealand.

If you have any questions about these terms, contact us at Harkishan@trenchworks.co.nz.